Managed IT Services

What Are Managed IT Services?

MCE123 manages several different IT services through a third party Information Technology provider. These services are provided to your business as if MCE123 is doing all of the work. Our Managed IT Services come complete with a service quality guarantee: if you’re not completely satisfied with the work that has been provided, we will re-work the project at no additional cost. We will continue until what we do meets your specifications.

It works like this: the third party managed service provider takes on the responsibility of providing the needed services to your business. However, your company will be paying MCE123 directly to manage the third party service providers on your behalf on a monthly, semi-annual, or annual basis. There are different types of IT services that are provided by managed service providers, often at lower costs than what MCE123 would charge if we did the work ourselves. In this sense, costs are kept low for everyone involved while the quality of the service remains high.

Any sort of infrastructure needs to be managed in order to keep them functioning properly, and IT is no different. Due to the sensitive nature of digital information and computers, performing regular maintenance routines without experienced management overseeing things could result in serious trouble, ranging from lost data to the complete collapse of the infrastructure itself. In this way, is also a preventive measure. The regular expenses can go a long way towards preventing problems that would cost even more to fix.

What Types of IT Services Are Managed?

We are equipped to manage the repair, maintenance, and administration of servers, desktops, and mobile devices. With the advent of cloud computing, managed services have included cloud service management as well. MCE123 offers cloud services such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and the Microsoft Cloud. We can provide you with a contract for the managed services, or a contract just for the management of the services without the additional expenses of the services themselves.

When you consult with MCE123, our team of experts will go over your business and explore which services will most benefit your current operations and goals. Please contact us today to schedule an appointment and learn how MCE123 can manage your mission-critical IT service contracts and ensure that your customers always have access to the applications that are dependent on your IT infrastructure.